Bought 2 betas and 2 little aquarium sets and other stuff.got home to set up and one aquarium was missing the things that was suppose to come with it,it was scratched up looked like a return.so I called the store ,the lady said bring back with receipt,so we did,when got there another lady said are you sure this stuff suppose to be included? (In which it has on box)who knew you have to check box before buying...so she said we have to give you a gift card even though I just needed a replacement. Went back to get another one and back to register and she rung up with the gift card and said u owe .32 cent.it was the exact same thing, all I wanted is what I purchased with all things package was suppose to have,huge hassle and attitude
Staff is very courteous and adequate selection for pet supplies!
I took my dog to the grooming salon for a return pedicure and ear trim and was informed that his rabies vaccination wasn't current. I replied that yes, he had it given a week ago and was wearing his tag. They said I needed to provide a copy of his certificate. I asked if I could have my husband fax it or e-mail it from home and they replied that they do not have fax or e-mail. So I drove half an hour for nothing and they lose business. Now in this day and time, who doesn't have a phone with texting and e-mail to obtain proof of a rabies vaccine.
Took my cat there, spoke to both the groomer and the other woman at the desk (both extremely pleasant). Told them in detail what I would like. When I got my cat back to my house, after receiving a much higher bill than expected, I found that most of what I asked for was not done. All that was done was a few routine things, I then started to investigate to find more knots that were not tended to, and that her sterile shave was not given (this was the whole point of me taking her there). I understand I have a long-haired cat who cannot groom herself, and that is why I took her here where I feel that she was not properly groomed either. The ladies that I spoke to were very cordial and caring I do not believe that this was intentional, but I do believe that this was simple human error that could've been prevented by possibly taking notes during the initial phone call or upon arrival.
I would never take my dog here for any grooming, unless you want your dog in an unsafe environment.
Petco Animal Supplies is a US Store based in Warrenton, Virginia. Petco Animal Supplies is located at 251 W Lee Hwy Ste 617, Warrenton, VA 20186, USA.
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